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FREQUENTLY ASKED QUESTIONS

Have a question about Black Gold Pet? Check the list below for answers to the most common questions. Don’t see what you are looking for? Let us know what you need.

Consumers

  • What makes Black Gold Explorer® Premium Pet Food different than every other dog food?

    For over 20 years, Black Gold Explorer Premium Pet Food has been devoted to dogs and the sportsmen who love them. More than just a dog food, Black Gold Explorer represents a philosophy of grabbing every day by the dawn and finding adventure just over the next hill – and doing it with your best friend by your side. Black Gold Explorer continues that commitment with nutrition specifically crated for all active dogs who can’t wait to find that adventure.

  • Where can I buy Black Gold Explorer® Premium Pet Food?

    Click here for our Store Locator to find your local Black Gold Explorer supplier.

  • What is the calorie content of Black Gold Explorer® Super Premium Pet Food?

    The calorie content for each Black Gold Explorer formula can be found under the Feeding Directions section on the packaging. Calorie amounts are based on an 8 oz. standard measuring cup.

    Formula Kcals/cup
    Original Performance Formula 26/18 428
    Super Performance Formula 32/21 457
    Puppy Recipe 444
    Large Breed Puppy Recipe 400
    Beef Meal & Barley Recipe 393
    Chicken Meal & Brown Rice 408
    Sensitive Skin & Coat Ocean Fish Meal & Oat Recipe 399
    Large Breed Adult Recipe 348
    Mature 7+ Recipe 395

  • What are the ingredients in Black Gold Explorer® Super Premium Pet Food?

    You can find the full list of ingredients for each Black Gold Explorer formula by visiting its respective Product Page.

    Original Performance Formula 26/18
    Super Performance Formula 32/21
    Puppy Recipe
    Large Breed Puppy Recipe
    Beef Meal & Barley Recipe
    Chicken Meal & Brown Rice
    Sensitive Skin & Coat Ocean Fish Meal & Oat Recipe
    Large Breed Adult Recipe
    Mature 7+ Recipe

  • What Black Gold Explorer® formula should I feed my pet?

    Black Gold Explorer Premium Pet Food offers 12 complete and balanced formulas that meet a variety of nutritional needs. If you would like personal advice on which formula may best meet your pet’s needs, reach out to us via the Consumer Inquiries page, and we will work with you on a specific recommendation.

  • What should I feed my puppy?

    After they are weaned from their mother’s, puppies have specific nutritional needs to accommodate their most rapid growth rate. Because growth rates differ between small to medium size dogs and large to giant breed dogs, Black Gold Explorer Premium Dog Food, offers two recipes to accommodate the proper growth rate for their specific breed size.

    Black Gold Explorer Puppy Recipe is perfect for small to medium size does who will be less than 70 lbs as an adult. With DHA from salmon oil to support brain and vision development, calcium and phosphorus to promote proper bone development, your puppy will be given all the nutrients he needs to hit the ground running.

    For large to giant breed dogs who will be over 70 lbs as an adult, Black Gold Explorer Large Breed Puppy Recipe is a great option. It’s formulated with the appropriate protein, fat, and calcium levels to support the proper growth rate for large and giant breed dogs and contains DHA from salmon oil to support brain and vision development. They’ll be ready for adventures of all sizes.

  • What should I feed my older dog?

    While you might not think of your dog as being “old” at seven years, your dog needs different nutrition to ensure the golden years remain ripe with adventure. Packed full with TruMune® power to support mobility and immunity, L-carnitine to help maintain muscle and healthy weight, and glucosamine and chondroitin to support joint health, Black Gold Explorer Mature 7+ Recipe is for the ones who don’t want to stop.

  • Where is the Best Buy Date located on the Black Gold Explorer® packaging?

    The Best Buy Date is located on the back of the bag at bottom near the UPC code

  • Are your products made in the USA?

    Our products are proudly made in the USA, in the heart of America, from globally sourced ingredients.

  • How does Black Gold use my personal information?

    Black Gold processes your personal information in accordance with Cargill’s Privacy Policy.

Retailers

  • How can I become a retailer partner?

    Thanks for your interest in Black Gold Explorer! Please submit a request on the Retailer Inquiries page. Our goal is to respond to you within 24 hours during regular business hours.

  • Who is my Black Gold Explorer® sales representative?

    We want to stay connected! Please submit a request on the Retailer Inquiries page. Our goal is to respond to you within 24 hours during regular business hours.

  • How do I add my store to the Store Locator?

    Welcome to the family! If you have already checked our Store Locator webpage to make sure you’re not already listed and you don’t see your shop, submit a request on the Retailer Inquiries page with your store name, address, website, and phone number.

  • How do I request Black Gold Explorer® support for an in-store event?

    Please send all in-store event requests through your Black Gold Explorer distributor. If you are unsure of your contact, please submit a request on the Retailer Inquiries page. Our goal is to respond to you within 24 hours during regular business hours.

  • How do I request Black Gold Explorer® logos, images, and in-store signage?

    For the latest Black Gold Explore logos, images, or in-store signage, please submit a request on the Retailer Inquiries page. Our goal is to respond to you within 24 hours during regular business hours.

CONTACT US

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